Victorian Cuckoo Restoration (Wooden Cage).Hand forged / fired Glass Pocket Watch Glass job.Read some of the other articles – they are good. Well, an article about fault diagnosis has turned into my own internal process analysis and Ive bored you to sleep probably. Its not about the money and all customers end up being someone between friends and acquaintances on a varying balance scale. We get through a lot of clocks and at a 1:20 return rate, a clock every month or two comes back, and in these situations a 10% refund is fair. Had it been bad work on our part there would have been an apology and partial refund of 10%. On this basis we charged the client around 10% of the original bill as it did cover a complete strip down to the heart/spring diagnosis. We don’t take keys from clients and have our own, so we didn’t have an opportunity to check the fit and chance of it shearing. We will…eventually.įrom the clients point of view the clock had failed in a major way, when the actuality of the situation was that the problem was not in the clock, but a worn key. We think we know everything but we don’t. From now on we will test the key fit before declining the key and accepting the clock. This meant that an already worn and rattling key fit, finally rounded off internally and failed to provide any purchase on the arbour.Įveryone brings their key when they bring their clock. Because the clock had been recently refurbed by us the strength of the springs increased. We realised we were looking at part of a key.
It was clearly recently departed from its parent. A week later we found a small fragment of metal in the case.
JUNGHANS CLOCK PARTS FULL
The clock came back and we did a full strip down diagnostic and found no problem. Arthur collected the clock and it ran brilliantly, but then one day it made a loud bang when he attempted to wind it. He gave us a blank cheque order and we did a brilliant job on a difficult movement at half the price of our competitors. So I’ve just realised that the point of writing this article has little to do with a P18 movement and Arthurs clock although ill give you and abridged dialog.Īrthur has had two clocks reparied and restored by us. That is a bit dramatic but, you know, it bothered me. So basically if your going to do this job you either do it with everything you expect you will need in a worst case scenario, or save yourself a nervous breakdown.
JUNGHANS CLOCK PARTS HOW TO
Of those 1 in 20, for the vast majority of the time, the problem is a person not understanding how to run a weekly clock and the key “do’s and don’ts”.
JUNGHANS CLOCK PARTS PROFESSIONAL
1 in 10 is just what you have to deal with if your on a professional journey, and 1 in 20 is background and what to expect if you have machinery, knowledge and experience. So, return jobs happen, but one of the key aspects of running a busy clock repair business is to know what a natural unit rate of return is.ġ in 5 is appalling. Returning clients with problems are a huge drain on just about every aspect of the business.
If you dont deliver then the client will come back again and again with problems. Can you please return this cherished whatever to good working order”, if you are going to say “yes” you have to know you have the required experience to deliver. If I said to you “look, I hear you are good and thats what I need. It means its got to be perfect the money is secondary. When you get an instruction like that, you pay attention. Ok so we had a nice c1900 Bracket clock in for a blank cheque resto.
0 kommentar(er)
